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about 1 year ago
HCP International
Salary: £28,000 Basic + £35,000 OTE
Location: Middlesex
Job type: Permanent
Contact: Kuldeep Kohli
Category: Service Advisor Jobs, Servicing and Repairs

The Role:

  • You will be responsible for meeting and greeting customers with exceptional customer service skills
  • Liaising with customers about services provided and problems they are experiencing with their vehicle
  • Answering incoming telephone calls and scheduling service appointments
  • Communicate to customers about the services being offered and to deal with all customers on a professional level
  • Upsell on optional services and accessories to the customers at every opportunity
  • Monitoring services to ensure the vehicle will be ready when promised and updating the customer if any delays are expected

Who we are looking for:

  • Must have main dealership experience
  • Someone who is fully committed to customer satisfaction and delivers exceptional customer service at all times.
  • Excellent communication skills
  • Someone with a pro-active approach
  • Ability to be self-motivated and manage significant workload
  • Ability to build a rapport with customers

What's on offer?

£28.000 Basic
£35.000 OTE


If you are interested in this position, please register your interest NOW with your up-to-date CV in Word format.

Your CV will be forwarded to HCP International, a leading automotive recruitment consultancy established in 1998. The services advertised by HCP International are those of an Employment Business.

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