Our client, a busy franchised dealership in Cambridge have the requirement for a Service Advisor to join their Aftersales team.
As a Service Advisor you will play a crucial role in driving the business forward. Friendly and professional, you will be the first point of contact for customers visiting the Centre and, as such, you'll be an important ambassador for the dealer group.
Your duties will include: Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of customer service vehicles; and liaising with workshop teams to ensure timely completion of customer vehicles.
Previous Service Advisor experience in the motor trade is essential, as well as a full UK driving license.
In return our client offer a competitive basic salary and bonus structure, on-going skills development and fantastic career progression opportunities.
Key Skills: Service Advisor, Aftersales Advisor, Service Receptionist, Service Administrator