Senior Service Advisor (Supervisor)
OTE £30,000 doe
Our client a quality dealership in Exeter is recruiting for a Senior Service Advisor/ Supervisor to join their team.
As a Senior Service Advisor, you will be integral to ensuring that exceptional customer experiences are delivered within the Service Department. You will be a pivotal figure leading a team of 5 in ensuring that customer-facing and workshop procedures are aligned and working efficiently with one another.
Your primary functions will include supporting and guiding employees within the Service Team; ensuring that processes operate robustly and efficiently; coaching and developing team members to be the best that they can be, and ensuring cohesion of working practices between the Service Department and the wider business.
You will understand what 'good' looks like and be able to develop this knowledge and desire within the team. You will have an understanding of the key performance indicators that impact upon your area of responsibility and have the drive and determination to consistently achieve these.
Kerridge / 1-link experience as well as supervisory experience in a similar role.
A full UK driving license is required, as is
In return, our client offers a competitive salary of 21-22k basic plus an excellent bonus scheme based on service plan commission
Working hours Monday to Friday and rotad Saturdays 1 in 4.
KPI People: Service Advisor, Customer Service Advisor, Aftersales Advisor, Service Receptionist, Service Administrator, Service Team Manager Motor trade