Our client, a well respected Motor Trade dealership requires an experienced Automotive Senior Service Advisor with Rental experience to join their team in the East Sussex area.
• Are you a successful Service Advisor/STL with knowledge of the Service Department?
• Have you got Aftersales and Rental experience?
• Do you have an excellent telephone manner with strong face to face communication skills?
• Can you offer internal and external customer's high levels of customer service?
Yes? Please apply now....
The successful candidate will need to have main dealer experience and must be flexible, adaptable and more importantly they must have excellent customer service skills.
If successful you will work in a busy Service department where your main duties will be:
• To manage the workshop and Technicians
• Dealing with all customer queries and complaints
• To manage the customer experience and make sure all customers receive the highest level of service.
• Help control the work flow to ensure that all resources are utilized to their maximum
• Proactively PUSH the up sell of manufacturer products and service plans to maximize profit
Excellent communication skills coupled with the ability to be able to SELL are really paramount for this role.
Our client is an extremely successful company who will always look to progress staff within group and train and develop staff to make sure they succeed.
Working hours are Monday to Friday 8am - 6pm, and 1 in 2 Saturdays 8am - 1pm.
Due to the number of applications we receive on a daily basis, it is only possible to contact candidates who match our client's requirements. If you have not heard back from us within 48 hours, please consider your application unsuccessful.
For further details on this role and other jobs in the motor trade in the East Sussex area please contact Kevin Curtis of JGA Automotive Ltd.