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about 1 year ago
The Solution Automotive
Salary: £22500 - £26000 Per Annum £22.5 - 26K Subject to e
Location: North West London
Job type: Permanent
Contact: Vikki Eyre
Category: Customer Services Jobs

The primary goal of the Product Specialist is to provide a fun educational experience for customers who come onto the site. The Product Specialist will accomplish this by handling all walk in guests, answering questions, educating the public about the product. An implicit responsibility of the Product Specialist is to conduct educational conversations and business dealings in a way that creates a superior customer experience that represents our brand.


* Welcome all walk in guests, answer questions and generally manage the customer's experience in the most positive way.

* Enthusiastically educate all customers and fans about the benefits of the prodct.

* Assist Sales Advisors in test drives for customer's and providing an experience that future customer would highly recommend to friends and family.

* Through conversations on the floor, identify future prospects.

* Assist customers with purchases of apparel and keep inventory full and neat.

* Provide high quality customer service to the existing clients.

* Keep up with industry trends and best practices.

* Help to develop a new way to market and sell cars to the community.

* Your performance will be measured by your ability to engage and sign up potential customers in the store for updates and test drive and other event invitations.


* Bachelor or Master's degree or the equivalent in professional experience and extraordinary talent for sales.

* Experience in Sales, Customer Service or Retail is a plus.

* Strong communication skills and customer focused.

* Strong sense of team mentality and reliability.

* Ability to work on weekends and at events.

* Positive, enthusiastic and passionate about the changes in the personal transportation industry.
* Fluency in English is required.

* Ability to understand and convey business issues and technical concepts.

* Valid driver's license in the country in which you are applying, 2 year minimum driving record required with a clean driving history.

The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships.
If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.

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