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13 days ago
Automotive Recruitment Solutions
Salary band: £25k - £30k
Location: Croydon
Job type: Permanent
Contact: steve nicol
Category: Service Advisor Jobs, Servicing and Repairs

Are you an Experienced Service Advisor? Looking for a new challenge in the Prestige arena?

The role of the Service Advisor is to:

• Be the point of contact for customers requiring servicing or repair to their vehicles.

• Manage the flow of information between the workshop, the rest of the business and the customer.

KEY RESPONSIBILITIES

• To handle customer enquiries and queries promptly and efficiently.

• Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out.

• Accurately maintain the service department loading system in line with workshop capacity.

• Manage the handover and administration of loan vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation.

• Understand and adhere to manufacturer service requirements.

• Maintain relevant systems ensuring accuracy at all times.

• Maintain safe working practices and abide by the working rules and standards of the business.

Great Group and Brand!

Monday - Friday 8am - 6pm and 1:3 Saturdays on a rota.

Basic Salary + Bonuses

APPLY NOW!

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