about 1 year ago
Parts Sales Advisor - Brighton
Salary: Dependant on experience
Key Words : Parts Advisor, Sales, Parts, Automotive, Car dealership,
The company - With over 150 dealerships in the larger group, managed locally and connected nationally through their UK-wide infrastructure, our client is an industry leader in the Automotive sector.
Your Role: Through excellent customer service you will promote and affect sales of stock, at retail, trade and workshop counters both over the phone and face to face.
Your Main Duties
Ensure that all customers at retail, trade and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day
Complete all administrative functions in an accurate and timely manner
Achieve sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers
Answer customers' questions regarding technical problems, warranties and repairs in a manner that is easily understood and avoids excessive use of technical jargon
Communicate and log any discrepancies of stock with the Parts Manager
Actively support company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
What we're looking for:
Previous experience as a Parts Advisor is required.
Exceptional verbal and written skills and excels in both telesales and customer facing roles
Prior experience of using parts catalogues and understanding stock control is essential
Demonstrates excellent attention to detail and accurate record-keeping
Kerridge experience would be advantageous
Collaborates with colleagues to support the achievement of increased profit and sales
Committed to achieving excellent customer relations and ensuring that customer's expectations are met if not exceeded
Positive friendly and professional manner, demonstrates integrity, discretion and objectivity
Computer literate, including Microsoft Office
A good technical understanding of motor vehicles
A full and valid UK driving license is essential
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.