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about 1 month ago
Auto Skills UK
Salary: OTE £22247.00
Location: Cheltenham
Job type: Permanent
Contact: Sam Barber
Sector: Aftersales, Dealership, Parts & Logistics, Servicing and Repairs, Showroom and Retail
Job Role: Parts Advisor Jobs, Parts Manager Jobs

PARTS ADVISOR (Must have 2 years dealership experience)

Salary: £19,247pa  (OTE £22,247)

Location: CHELTENHAM

The successful applicant will have a minimum of 2 years Dealership experience, be able to deliver high levels of customer care both face-to-face and on the telephone, work well in a team and under their own initiative and thrive under pressure working to tight deadlines and be confident in up-selling in order to maximise bonus opportunities.

Duties and Responsibilities

  • Can deliver a world class customer experience
  • Compliance to Policies and Procedures
  • Excellent computer literacy and administration skills
  • Great organisation and ability to communicate well
  • Empathetic
  • Flexible in approach
  • Good communicator
  • Balanced approach
  • Ability to work within a team frame work
  • Ability to take instruction
  • First point of contact dealing with Parts enquiries and orders
  • Maintaining stock levels in the stores
  • Ordering specialist parts as they are required
  • Undertaking inventory checks to make sure all-parts ordered are delivered and are the correct parts needed.
  • To serve the customer in a polite and responsible manner and to ensure that payment is made to the Company's requirements and policies at that time.
  • To ensure Technicians are served as quickly as possible.  
  • Parts that require ordering are obtained as quickly and economically prudent to do so.  
  • All parts to be recorded prior to the Technician receiving them and booked out through the computer terminal as soon as possible.  
  • All stock and orders to be checked against delivery and advice noted and located.  
  • All discrepancies noted and relevant action taken for credits.  
  • All parts requiring new location to be listed, locations given and entered on the computer as soon as possible after receipt. 
  • All paperwork relating to returns to be completed as soon as possible and returned to the manufacturer.
  • All warranty labels to be checked against parts and discrepancies notified to Service.  
  • Labels to be attached to parts, recorded, packaged and stored in designated area.
  • To record and report any stock discrepancies to the manager
  • To attend an annual stock check and also required to do perpetual stock checks all year around as required
  • STRONG UPSELLING EXPERIENCE AND SKILLS ESSENTIAL

To apply please express your interest via a call or send your CV to Sam Barber– sambarber@autoskills-uk.com - Tel: Mobile Friendly) Mobile –

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