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19 days ago
HCP International
Salary: Up to £20000 per annum + Bonus and benefits
Location: Shepperton
Job type: Permanent
Contact: Kuldeep Kohli
Category: Aftersales, Auto Parts Jobs

Are you an experienced Parts Advisor looking for a career development opportunity? My Client is a volume passenger car dealership based in the Shepperton, Middlesex area; they have an exciting new opportunity for a Parts Advisor to join their team.

The Role

  • Achieve personal KPI's and revenue objectives with target customers
  • Accurately identify parts to meet the customer sales requirements and identify potential sales opportunities within customer base
  • Maintain own product knowledge and awareness of competitor activity
  • Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
  • Provide a high level of service to customers
  • Handle incoming calls and customer enquiries within KPI's, using the approved greeting
  • Ensure the proper and accurate use of all systems to search and order parts
  • Complete all required documentation accurately and promptly

Who we're looking for

  • In order to be successful for the Parts Advisor you must be a self-starter with a proven track record in building strong relationships and achieving sales targets
  • Be a confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
  • Have a passion for providing a great customer service experience
  • Have the ability to relate well to others and work as part of a team
  • Have excellent verbal and written communication skills with a professional telephone manner
  • You have a passion or interest in the automotive industry
  • The ability to provide an exceptional customer service experience
  • The drive to achieve individual and team based sales targets on a weekly & monthly basis
  • Excellent attention to detail and accurate record-keeping
  • Be IT literate, preferably with a good working knowledge of MS Excel

What's on offer

  • Base salary £20,000 plus competitive bonus scheme
  • 8am to 6pm Monday to Friday and every other Saturday 8.30am to 12.30pm


Apply here with your up-to-date CV in Word format or call us for a confidential discussion.

HCP International is acting as an Employment Agency in relation to this vacancy.

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