PARTS ADVISOR (Main Car Dealership)
Salary up to 18,000 - 18,000pa plus EXCELLENT OTE
DO YOU HAVE CAR DEALERSHIP? HAVE YOU WORKED AS A PARTS ADVISOR OR CAR FRANCHISE EXPERIENCE?
The successful applicant will have Dealership experience, be able to deliver high levels of customer care both face-to-face and on the telephone, work well in a team and under their own initiative and thrive under pressure working to tight deadlines and be confident in up-selling in order to maximise bonus opportunities
Duties and Responsibilities
·Can deliver a world class customer experience
·Compliance to Policies and Procedures
·Excellent computer literacy and administration skills
·Great organisation and ability to communicate well
·Flexible in approach
·Ability to work within a team frame work
·Ability to take instruction
·First point of contact dealing with Parts enquiries and orders
·Maintaining stock levels in the stores
·Ordering specialist parts as they are required
·Undertaking inventory checks to make sure all-parts ordered are delivered and are the correct parts needed.
·To serve the customer in a polite and responsible manner and to ensure that payment is made to the Company's requirements and policies at that time.
·To ensure Technicians are served as quickly as possible.
·Parts that require ordering are obtained as quickly and economically prudent to do so.
·All parts to be recorded prior to the Technician receiving them and booked out through the computer terminal as soon as possible.
·All stock and orders to be checked against delivery and advice noted and located.
·All discrepancies noted and relevant action taken for credits.
·All parts requiring new location to be listed, locations given and entered on the computer as soon as possible after receipt.
·All paperwork relating to returns to be completed as soon as possible and returned to the manufacturer.
·All warranty labels to be checked against parts and discrepancies notified to Service.
·Labels to be attached to parts, recorded, packaged and stored in designated area.
·To record and report any stock discrepancies to the manager
·To attend an annual stock check and also required to do perpetual stock checks all year around as required
·STRONG UPSELLING EXPERIENCE AND SKILLS ESSENTIAL
To apply please express your interest via a call or send your CV to Sam Barber– firstname.lastname@example.org - Tel: Mobile Friendly) Mobile –