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4 months ago
HCP International
Salary: £22000 - £25000 per annum + £25000 OTE
Location: Croydon
Job type: Permanent
Contact: Kuldeep Kohli
Category: Parts Advisor Jobs, Aftersales

Do you have experience of working as a Parts Advisor within a car dealership?

Would you like to work for one of the world's leading manufacturers?

If you answered yes and are ready to take your next step in your career read on…

Our client is looking for an experienced Parts advisor to work within their established car dealership, which is a part of a large car dealer group in Croydon. This opportunity will suit someone who is familiar with locating parts using a parts catalogue and delivering great customer service. In return, our client will offer a professional working and team environment, benefits include training and development.

The Role

  • Ensuring a high-level of customer service is provided to customers visiting the dealership and parts department both over the telephone and face to face
  • Ability to look up and supply car parts to the public and the internal workshop
  • Checking stock levels to ensure the parts are in stock and ordering as required
  • Responsible for pre-picking parts for the technicians in the workshop
  • Updating customers and the dealership team on the availability of parts and managing expectations of delivery
  • Handling customers complaints by showing empathy and a positive attitude
  • Effective Use of inhouse parts catalogue and Kerridge system


  • Main dealership experience as a Parts Advisor
  • Knowledge of using Kerridge is essential
  • Excellent customer service skills
  • Ability to work under pressure
  • Valid driving license, for insurance purposes


Basic salary £22k £22k basic -OTE £25k

Hours of working Monday to Friday 8.00am till 6.00pm and Alternative Saturdays 8.00 - 1.00

HCP International is acting as an Employment Agency in relation to this vacancy.

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