Frenco - Banbury
Full Time Monday – Friday + alt Saturdays
A position has recently become available for a Parts Advisor to join our busy team based in Banbury. We are offering a competitive salary and ideally, the successful candidate should have previous experience working within a similar background.
• Take orders over the telephone, upselling to increase invoice value
• Outbound calling to raise customer awareness and achieve higher sales
• Build long-term report with local customers
• Actively promote offers, discounts and customer competitions
• Limit credits and returns by ordering and sending the right parts, first time
• Punctual, organised and efficient whilst working towards deadlines
• Pro-active and enthusiastic when speaking with customers
• Demonstrate empathy towards customers
• Have previous experience in a similar contact centre environment
The successful candidate must be professional both face to face and over the telephone, and must possess excellent communication, organisation & time management skills.
• Full-time position, Monday – Friday + Alternative Saturdays
• 20 days’ Annual leave + 8 Bank Holidays per annum
• Available for immediate start