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about 1 month ago
Alliance Automotive
Location: Banbury
Job type: Permanent
Contact: Katherine Allan
Job Role: Sales

Parts Advisor

Frenco - Banbury

Full Time Monday – Friday + alt Saturdays 

A position has recently become available for a Parts Advisor to join our busy team based in Banbury. We are offering a competitive salary and ideally, the successful candidate should have previous experience working within a similar background.

Responsibilities:

              Take orders over the telephone, upselling to increase invoice value

              Outbound calling to raise customer awareness and achieve higher sales

              Build long-term report with local customers

              Actively promote offers, discounts and customer competitions

              Limit credits and returns by ordering and sending the right parts, first time

              Punctual, organised and efficient whilst working towards deadlines

              Pro-active and enthusiastic when speaking with customers

              Demonstrate empathy towards customers 

              Have previous experience in a similar contact centre environment

Essential requirements;

The successful candidate must be professional both face to face and over the telephone, and must possess excellent communication, organisation & time management skills.

Position details;

      Full-time position, Monday – Friday + Alternative Saturdays

      20 days’ Annual leave + 8 Bank Holidays per annum

      Available for immediate start

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