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10 months ago
Motorpoint PLC
Salary: £8.25 per hour
Location: Cheshire, Widnes, Liverpool
Job type: Part Time
Contact: Lois Miller
Category: Receptionist Jobs, Dealership

The Role

As the friendly face that welcomes our valued customers you will be a confident and professional customer service assistant. As part of your role you will manage all inbound calls, directing to the relevant departments and individuals.

As receptionist you are a vital part of the Motorpoint customer experience. You will be the first and often last face our customers see during their buying experience, this means you can ensure our customers leave with a smile every time.

If you have a love for all things customer service Motorpoint might just have your dream job. We operate in a fun and fast paced retail environment so approachable, positive team members, who demonstrate a happy team spirit, and service with a smile is a must!

The Person

  • Experience in customer service or in a customer facing environment
  • Strong IT skills
  • Confident and articulate communicator both face to face and over the phone
  • Able to build rapport quickly, putting customers at ease
  • Not afraid to speak up and use of the internal tannoy
  • First class listening skills and strong empathy
  • Calm and rationale approach to problems, able to diffuse potentially volatile situations
  • Approachable and always willing to offer assistance
  • Excellent attention to detail
  • Follows procedure and adheres to processes strictly
  • Good team player

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