Automotive Service Advisor required in Norwich, Norfolk for a successful Prestige Brand
Salary: Negotiable Based on Experience
Hours: Monday - Friday + Saturday Mornings on rota (Full Time, Permanent)
Do you have exceptional customer service skills? Do you continuously delight and exceed customer expectation? Do you pride yourself in delivering 1st class customer service each and every time? Are you calm under pressure? Able to think outside the box? Remain calm, bubbly and professional when things get tricky?
If you can answer YES to all of these questions, you may be exactly who we are looking for!
On behalf of our client, a Prestige Main Dealership in Norwich, Progress Recruitment Solutions (UK) Ltd are currently looking to recruit an experienced Service Advisor to join their customer-focused service team.
Candidates must have a stable employment history and experience working within an automotive service department.
You will be:
*Meeting & greeting customers
*Booking in vehicles
*Liaising with the workshop team and the customers
*Advising the customer on any repair issues and costs, gaining authority for any additional work
*Ensuring all vehicles are ready for collection as agreed
*Invoicing, arranging and taking payment
*Using the Kerridge and 1link systems
Our client is looking for candidates who are flexible in their approach with the ability to adapt to what can be a busy and demanding role. Candidates must be extremely customer focused and able to communicate clearly and effectively, maintaining a strong rapport with our client's new and existing customers.
A full UK Driving Licence is essential.
To apply for this fantastic opportunity, please send your full & up to date CV to Melissa Rowlands at Progress Recruitment Solutions (UK) Ltd quoting Job Ref PRS12557
Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.
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Automotive | Car | Motor Trade | Motor Industry | Prestige | Service | Service Advisor | Aftersales | Aftersales Advisor | Customer Service | Front of House | Job | Career | Norwich | Norfolk