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about 1 month ago
Progress Recruitment Solutions (UK) Ltd
Salary: Market related
Location: Poole
Job type: Permanent
Contact: Georgia Cowles
Category: Customer Services Jobs, Aftersales

Motor Trade Customer Resolution Manager, Poole, Dorset

Salary is dependant on experience.

We are looking to recruit an automotive Customer Resolution Manager to work with our client, a well known and respected dealer in the Poole/ Bournemouth area of Dorset.

We are looking for candidates with previous experience in Customer Service Resolutions, with confident and clear telephone and face to face communication skills. My client is looking for a professional Customer Resolution Manager a positive attitude and strong customer focus, who can come in a work with their busy and successful aftersales team. Experience of handling complaints would be beneficial to the role but are not essential.

Responsibilities:
- To be highly organised, adaptable and an effective communicator
- Respond and analyse customer feedback
- Resolve concerns effectively

In return for your hard work, you will be rewarded with a competitive salary package that is designed to reflect your experience and background, as well as motivate you.

For more information please contact Progress Recruitment Solutions (UK) Ltd quoting Job reference PRS14169

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