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10 months ago
Lookers Plc
Location: Newcastle upon Tyne
Job type: Permanent
Contact: Jayne McKerral
Category: Management and Business

Insight Manager,

Newcastle Head Office

Lookers PLC

Competitive salary - £24k

Plus many other market leading benefits

As a growing business there has never been a more exciting time to be part of Lookers. We have recently been voted one of the UK’s Top Employers and looking after both our people and our customers is at the heart of everything we do.

Purpose of post:

To inform and support the Marketing function through effective performance reporting and analysis across landscape of the business.

To broaden the availability and use of effective customer data within the business to drive service improvement and meet strategic aims.

To work with the Customer Engagement Manager and stakeholders to ensure the successful delivery of targeted campaigns and data analysis projects.

To support Divisional Brand managers and Marketing teams in the effective interpretation of insight data.

To advise on the marketing teams approach to customer insight by maintaining a good awareness of sector good practice and regulatory requirements.

So what do we need from you?

  • Applied knowledge of statistical analysis and reporting methods
  • An understanding of research methods and analysis of results
  • Knowledge of statistical analysis tools and applications
  • Knowledge and understanding of databases and reporting tools
  • Good IT skills, including advanced knowledge of Microsoft Excel or equivalent analytical applications
  • A general awareness of performance monitoring and targets.
  • Producing reports for differing audiences using Microsoft Office or equivalent
  • Well-developed analytical and proactive problem solving skills
  • Ability to communicate statistical information in an understandable and user-friendly format
  • Customer service skills – ability to recognise and meet in-house customer requirements
  • Ability to prioritise
  • Team working & Presentation skills
  • Demonstrable relevant work experience requiring computer use, data/communication skills and meeting deadlines.

If this sounds like the perfect role for you, we want to hear from you! Please send your CV to our Recruitment Team.

Lookers….for you for life

Job Type: Permanent

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