Job Title: Workshop
Reporting to: Workshop Controller
to: Branch Manager
the Workshop Controller on a day-to-day basis, the post holder will undertake regular maintenance and repair of our
customer's vehicles competently and efficiently in order to maintain good road
safety and maximise customer service levels.
areas of responsibility will be to: -
Carry out routine maintenance and repairs on all
makes of vehicle using appropriate equipment and tools in a safe and economical
Diagnose and rectify all types of faults.
Where agreed, to attend disabled vehicles at the
roadside or on customer's premises.
Ensure all customers and company vehicles are
handled with care and all reasonable steps are taken to return the vehicle in a
clean and tidy condition on completion of work undertaken.
Liaise with parts department to attain parts as
required, within authority level, and ensure service exchange and warranty
parts procedures are adhered to.
Ensure all aspects of Health and Safety regulations
and safe working practices are adhered to, including the mandatory wearing of
personal protective equipment (PPE) and machine guarding.
Ensure that before any work is undertaken an
appropriate clocking is made, all job cards and service sheets are completed
correctly and signed off before the end of the shift.
Maintain a high standard of cleanliness and tidiness
in all areas of the business in order to maintain the company image and a safe
a thorough and up to date knowledge of products and to attend training courses
should be able to demonstrate: -
to work under pressure
to actively seek solutions to problems.
verbal communication skills.
customer care skills.
to undertake a wide range of tasks.
Qualification or proven experience of repairing and maintaining vehicles
awareness and understanding of health and safety requirements.