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about 1 month ago
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Concierge


Peter Vardy Limited
Salary: £Competitive + bonus + amazing benefits!!
Location: UK
Job type: Permanent
Category: Receptionist Jobs
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Concierge

Peter Vardy, one of the UK’s leading Automotive Dealer Groups and the fastest growing motor retailer in Scotland, is currently recruiting for a weekend Concierge.

Based in Aberdeen working at our state-of-the-art Jaguar Land Rover dealership, you’ll be the first point of contact for any visitors. This is a great opportunity to join our multi-award winning organisation, with attainments such as recognition in the Sunday Times Top 100 companies to work for, alongside a number of recent industry recognised awards.

Our vision is to create the world’s best motor retail operation, measured by their team, customers and investors.

Key Responsibilities:

* Ensure all guests receive a professional and positive arrival.

* Ensure customer arrival process is followed.

* Ensure positive introduction and handover between guest and host.

* Drive all vehicles with due care and attention for customers, road users and pedestrians.

* Ensure any customer issue you are unable to resolve is brought to the immediate attention of your line manager.

* Maintain and develop concierge knowledge by attending all PV and Manufacturer training.

* Make effective use of time, prioritising where necessary and always seeking to improve solutions to problems and add value.

* Provide & deliver a positive pace & tone throughout guest conversations.

* Ensure at all times that personal behaviour is consistent with the Peter Vardy values & work styles

* Assist dealership in exceeding CSI standards by ensuring high level guest service is consistent.

Personal Profile:

* Approachable manner with a proactive work ethic

* Confident and professional

* Exceptionally customer friendly, should have good interpersonal skills

* Demonstrates passion and a positive attitude at all times

* Patient and resilient

* Ability to use own initiative and take ownership of customer enquiries

* Takes responsibility for identifying own development needs with support of line manager and actively develops knowledge and skills on an ongoing basis

* Sense of humour and enthusiasm

Every Peter Vardy colleague is entitled to a wide range of benefits, including:

* Share Options – remember you’ll OWN part of PVL!

* Amazing trips to Vegas, Rio, New York up for grabs

* Fun work environment – there’s always something on the go…

* Family culture – one of our workstyles is ‘make friends’ and we have loads!

* Making a difference – have a voice in YOUR company through the Partnership Council

* Giving Back – doing good by coming to work – what’s not to love?

* 32 days holiday – a company that gives more than it ‘needs’ to J

* Award winning training/career development – Our Academy is already World Class!

* Cycle to work scheme

* Pension scheme

* Occupational sick pay

* Enhanced maternity pay – yes you heard right!

* Discounted rates – get the benefits of working for a caring and sharing employer with exceptional rates and preferential purchase terms

* Regular family activities & social events

Expected hours of work for this role are 14 hours per week:
Saturdays 08.00am to 5.00pm and Sundays 11.00am to 5.00pm

Due to a high level of applications only successful candidates will be contacted.
Concierge

Peter Vardy, one of the UK’s leading Automotive Dealer Groups and the fastest growing motor retailer in Scotland, is currently recruiting for a weekend Concierge.

Based in Aberdeen working at our state-of-the-art Jaguar Land Rover dealership, you’ll be the first point of contact for any visitors. This is a great opportunity to join our multi-award winning organisation, with attainments such as recognition in the Sunday Times Top 100 companies to work for, alongside a number of recent industry recognised awards.

Our vision is to create the world’s best motor retail operation, measured by their team, customers and investors.

Key Responsibilities:

* Ensure all guests receive a professional and positive arrival.

* Ensure customer arrival process is followed.

* Ensure positive introduction and handover between guest and host.

* Drive all vehicles with due care and attention for customers, road users and pedestrians.

* Ensure any customer issue you are unable to resolve is brought to the immediate attention of your line manager.

* Maintain and develop concierge knowledge by attending all PV and Manufacturer training.

* Make effective use of time, prioritising where necessary and always seeking to improve solutions to problems and add value.

* Provide & deliver a positive pace & tone throughout guest conversations.

* Ensure at all times that personal behaviour is consistent with the Peter Vardy values & work styles

* Assist dealership in exceeding CSI standards by ensuring high level guest service is consistent.

Personal Profile:

* Approachable manner with a proactive work ethic

* Confident and professional

* Exceptionally customer friendly, should have good interpersonal skills

* Demonstrates passion and a positive attitude at all times

* Patient and resilient

* Ability to use own initiative and take ownership of customer enquiries

* Takes responsibility for identifying own development needs with support of line manager and actively develops knowledge and skills on an ongoing basis

* Sense of humour and enthusiasm

Every Peter Vardy colleague is entitled to a wide range of benefits, including:

* Share Options – remember you’ll OWN part of PVL!

* Amazing trips to Vegas, Rio, New York up for grabs

* Fun work environment – there’s always something on the go…

* Family culture – one of our workstyles is ‘make friends’ and we have loads!

* Making a difference – have a voice in YOUR company through the Partnership Council

* Giving Back – doing good by coming to work – what’s not to love?

* 32 days holiday – a company that gives more than it ‘needs’ to J

* Award winning training/career development – Our Academy is already World Class!

* Cycle to work scheme

* Pension scheme

* Occupational sick pay

* Enhanced maternity pay – yes you heard right!

* Discounted rates – get the benefits of working for a caring and sharing employer with exceptional rates and preferential purchase terms

* Regular family activities & social events

Expected hours of work for this role are 14 hours per week:
Saturdays 08.00am to 5.00pm and Sundays 11.00am to 5.00pm

Due to a high level of applications only successful candidates will be contacted.
Apply

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