about 1 year ago
We are looking for an exceptional individual to take up the role of Commercial Aftersales Manager. Our client is a major motor retailer and this site in Colchester is a large and very busy franchised business. It is essential that you have a passion for great customer satisfaction, attention to detail as well as the relevant technical and professional qualifications and experience of the light commercial motor industry at management level. As well as candidates already running bigger sites we would welcome applications from existing Service Managers who are currently running smaller sites (7-8 technicians) who are looking for a new challenge . It is also essential that you have relevant up-to-date knowledge of vehicle design, consumer and vehicle legislation, and industry and trade practices. You will be effectively managing a Service Department with 14 technicians plus associated staff to provide a "right first time" repair service and achieve business plan targets, through the delivery of a high level of customer and team satisfaction. The package on offer includes an outstanding OTE of £60000 which reflects the size of the business.