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9 months ago

Automotive Motor Trade Job: Experienced Service Advisor Required in High Wycombe.

Salary: Up to £23,000 Per Annum
Term: Full time, Permanent

Motor Trade Jobs / Automotive Vacancies: Automotive Service Advisor / Administrator For Commercial Dealership - High Wycombe

Our client, a Commercial vehicle Franchise Authorised Dealership in the High Wycombe region is currently looking to hire an experienced and customer focused Service Administrator for their busy Service Department.

You must have a strong background in a Service Advisor role and/or Service administration within the motor trade. You will have the capacity to prioritise your own work load and complete all tasks set to the company standards.

Objectives:
To produce an accurate invoice/claim to allow prompt payment
To provide effective day to day workshop administration from job card to invoice
To ensure all scanned job packs meet the manufacturers Warranty/R&M standard
To encompass a supportive role within general Aftersales activities.

Your key responsibilities will be:
Audit job card packs in line with manufacturer guidelines
Ensure all invoiced job packs are scanned in to file director against WIP number
Obtain and update order numbers
To resolve account queries within 14 days of receipt
To post and reconcile warranty/R&M payments on a weekly basis
To resolve R&M/Warranty denials and queries within 5 days
Maximise available hours to ensure sold hours targets are achieved
To maintain WIP to agreed levels through out the month
Ensure WIP remains current and that any aged WIP can be explained
Ensure all claims submission time-frames are adhered to
Liaise with manufacturer as required via telephone, email etc

To apply please send your CV to Matthew Cross quoting J65188, Service Advisor, High Wycombe.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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