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about 1 year ago
Perfect Placement Automotive Recruitment
Salary: £16500 per annum
Location: Wales, South Wales
Job type: Permanent
Contact: Josh Buck
Category: Customer Services Jobs, Service Advisor Jobs

Automotive, Motor Trade Job: Service Advisor Required in Vale of Glamorgan.

Salary: Up to £16,500 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Service Advisor for Franchise Approved Car Dealer - Vale of Glamorgan

Our client, a Franchise Approved Car Dealer in the Vale of Glamorgan area, is currently looking to hire an experienced and professional Service Advisor for their busy Service Department.

Job Specification:

You will need to be a confident relationship builder, able to influence and advise customers on minor technical issues whilst delivering a first class service but also achieving the company objectives and targets. Service Advisors greet customers in to the Service Department have extensive liaison with the Workshop to chase work in progress and keeping customers informed of progress.

Applicant Specification:

The successful candidate would need to be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. A passion for working for the manufacturer and very strong organisational skills and IT skills would be essential. You would be a valued member of a very experienced Service team, responsible for booking work in and over-seeing vehicle repairs/servicing through the workshop, while maintaining regular customer contact to update and book future work. Experience of liaising with manufacturers to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential. Previous or present experience as a Service Advisor would be highly advantageous however this is non-essential for our client and they are quite interested in the prospect of training and developing someone in to the role provided they have a strong customer service track record.

For your hard work our client is offering a basic salary of up to £16,500 per annum (negotiable pending experience), 22 days annual holiday allowance plus bank holidays, full in-house and manufacturer training and excellent career prospects with an established local business. The hours worked are Monday to Friday 8:00am-5:00pm with Saturday 8:30am-12:30pm on a rota (1 in 3 required).

To apply please send your CV to Josh Buck quoting J65206, Service Advisor, Vale of Glamorgan.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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