Automotive, Motor Trade Job: Service Advisor required in Cardiff.
Salary: Up to £16,848.00 Per Annum
Term: Full Time, Permanent
Motor Trade Jobs / Automotive Vacancies: Service Advisor (Maternity Cover) for Franchise Approved Car Dealer - Cardiff
A rare and not-to-miss opportunity has arisen for an experienced and professional Service Advisor for our client's Franchise Approved Car Dealership in Cardiff on a minimum 12 month maternity cover contract!
In the role of a Service Advisor you will work along with several other Service Advisors and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. Service Advisors greet customers in to the Service Department, extensively liaise with the workshop to chase work in progress, and keep customers informed of progress.
The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with strong IT skills would be of high priority. You would be a valued member of a very experienced Service Department, responsible for booking work in and over-seeing vehicle repairs/servicing through the workshop, while maintaining regular customer contact to update and book future work. Liaising with manufacturers to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential. Previous or present experience working as a Service Advisor is highly advantageous however is non-essential provided you come from a strong and stable customer service orientated background.
For your hard work Our Client is offering a basic salary of up to £16,848 per annum alongside an uncapped sales orientated bonus scheme that can add up to £2,000 annually to your basic salary. Our Client also offers 22 days holiday plus the bank holidays, overtime subject to availability at an enhanced rate of time and a third, a pension scheme, full in-house/manufacturer training and fantastic career prospects with a very strong possibility of the role becoming a permanent position to anticipated future business growth.
You are required to work a 45 hour week on a shift pattern between the hours of 7:30am-6:30pm Monday to Friday (9 hour days). You are also required to work 8:00am-1:00pm Saturday however only one in three is required and this is paid at the overtime rate.
To apply please send your CV to Josh Buck quoting J65202, Service Advisor, Cardiff.
Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.
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