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about 1 year ago
Perfect Placement Automotive Recruitment
Salary: £22000 - £28000 per annum
Location: UK, West Midlands, Hereford
Job type: Permanent
Contact: Josh Buck
Category: Customer Services Jobs, Service Advisor Jobs

Automotive, Motor Trade Job: Vehicle Service Advisor required in Hereford.

Salary: Up to £22,000 Basic, OTE £28,000 Per Annum
Term: Full Time, Permanent

Automotive Jobs / Motor Trade Vacancies: Customer Focused Service Advisor for Franchise Approved Car Dealership - Hereford

A not-to-miss opportunity has arisen for an experienced and professional Customer Service Advisor for Our Client's Franchise Approved Car Dealership in Hereford!

Job Specification:

Reporting to the Service Manager, in the role of a Service Advisor you will work along with other Service Advisor's and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. Service Advisor's greet customers in to the Service Department, extensively liaise with the workshop to chase work in progress, and keep customers informed of progress.

Applicant Specification:

The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Kerridge preferable) would be of high priority. You would be a valued member of a very experienced Service Department, responsible for booking work in and over-seeing vehicle repairs/servicing through the workshop, while maintaining regular customer contact to update and book future work. Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential. Experience working as a Service Advisor is essential to our client.

For your hard work our client is offering a starting salary of £16-22,000 per annum (negotiable pending experience) with an additional £6,000 in bonus potential, 23 days holiday plus bank holidays (increases over length of service), manufacturer training, a company pension scheme, and fantastic career development prospects with an industry leading brand and business. The hours worked are 8:00am-6:00pm Monday to Friday with Saturdays 8:00am-12:30pm (1 in 2 on a rota).

To apply please send your CV to Josh Buck quoting J63811, Service Advisor, Hereford.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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