Automotive, Motor Trade Job: Automotive Customer Booking Clerk required in Southampton.
Salary: Up to £17,500 Per Annum
Term: Full Time, Permanent
Motor Trade Jobs / Automotive Vacancies: Automotive Switchboard Booking Clerk For Prestige Main Dealer - Southampton Area
Automotive Switchboard Booking Clerk Required For Prestige Main Dealer - Southampton Area
Our client an Automotive Prestige Main Dealer is looking to hire a Switchboard Booking Clerk to join their team in a call centre environment in the Southampton area.
The successful applicant will deal effectively with customers and over the telephone in order to ensure their needs are fulfilled on time, to the right standard and with empathy. If successful they will be expected to comply with all company policies and procedures and any additional manufacturer requirements relevant to their role.
* Provide a direct point of contact for all customers and staff, answering incoming calls and providing information to assist clients or referring to appropriate contacts, transferring calls as well as taking messages.
* Receive customer enquiries by telephone and in person and successfully convert these into firm bookings.
* To record accurately vehicle information, refer to service histories and effectively follow up and prospect customers to secure repeat and incremental products.
* To effectively operate the workshop loading system adding incremental work where adequate resources exist.
* Cover for receptionists as and when required, which involves meeting and greeting customers into the showroom whilst building rapport as well as answering telephone calls and passing on messages promptly.
* Smart appearance
* Competency in numeracy, literacy and IT
* Experience and skills within administration function
* To be able to work with flexibility
* Strong communication and customer service skills
* A good understanding of the product ranges
Monday to Friday: 8am - 5pm
If you feel this role is for you then please contact Ollie Blackman at Perfect Placement today!
To apply please send your accurate and current CV to Ollie Blackman, quoting Job Ref J71786, Customer Booking Clerk, Southampton.
Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.
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