Babcock International Group is a FTSE 250 business and is the UK’s leading engineering support services organisation.
Our Skills & Learning business is one of the UK’s largest private sector providers of vocational and skills training. We work in partnership major employers across the Service and Engineering sectors to help develop their people.
We are looking to employ a full time Commercial Training Administrator to support our Jaguar Land Rover contract. The role holder will spend 3 days a week proactively contacting the retail network to secure mandatory and optional training course bookings. The remaining 2 days a week will be supporting the training administrative function handling a high volume of emails into the generic inbox and problem solving calls from the network.
We are looking for candidates who are highly organised and commercially aware in their approach to their work. The role holder will need to be resilient and able to encourage the retailer network to book their teams on to the classroom courses to support the completion of their learner journeys. The Successful candidate must have the ability to communicate with all levels of the retail network. We are looking for candidates to have a confident phone manner with the drive and ambition to gain as many course bookings as possible from the time spent on the phone to achieve and exceed targets.
Candidates could have experience within a large range of sectors including telephone researchers, insurance administrators, hotel booking agent or any customer focussed telephone based roles with strong administrative requirements. We are able to train candidates in the automotive industry and specifics of the courses that we offer to the retailer network.
Candidates will need to be -
Proficient with Microsoft programmes
Confident & proactive achieve high level of call levels to the database of network contacts
Target focussed driven to exceed expectations
Able to provide the highest level of customer service
An agile and clear communicator
High level of accuracy able to focus on detail in all work completed
This opportunity will give the successful candidate a great insight in to the automotive sector and will offer them the ability to develop within the training team of what is a very well-known and prestigious brand.
Offers of employment are normally subject to satisfactory references and any other required pre-employment checks. In certain circumstances, successful applicants will need to satisfy security clearance requirements.
Babcock is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
If this is a role you feel is right for you please apply on this website or visit the Babcock website to apply directly.
Please include a detailed CV with a full work history. Please also ensure you provide an explanation for any gaps in employment.
Due to the high level of response we normally receive, if you have not heard from us within 3 weeks please assume you have been unsuccessful on this occasion.