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about 1 month ago
Progress Recruitment Solutions (UK) Ltd
Salary: Market related
Location: Wiltshire, Salisbury, Shaftesbury
Job type: Permanent
Contact: Natasha Robson
Category: Customer Services Jobs, Servicing and Repairs, Aftersales, Aftersales Manager, Head of Aftersales

Automotive Aftersales Manager Required in Salisbury

Salary: Dependent on Experience

My Client an established and successful Franchised Main Dealer in Salisbury is looking to recruit an experienced Aftersales Manager for their busy successful Main Dealership.

The main responsibilities of the Aftersales Manager are to organise the service activities to ensure the department’s efficient and profitable operation. As part of a busy main car dealership aftersales team you will also be responsible for:

- Managing a small team of Technicians, Workshop Controller, Service Advisors and Support staff
- Effectively market and sell Manufacturer's service plans and warranties, labour hours, parts, accessories, lubricants, subcontracted service to maximise profitability
- Dealing with any customer issues and complaints
- Monitoring and working to monthly, quarterly and annual targets.
-Maximise commercial opportunities, monitoring customer needs to maintain high levels of customer service

Candidates must be extremely customer focused and able to communicate clearly and effectively maintaining a strong rapport with our client's new and existing customers. Current or previous experience as an Aftersales Manager managing a large team within the motor trade is essential.

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