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11 months ago
Avis Budget Group
Salary band: £20k - £25k
Location: Birmingham
Job type: Permanent
Contact: Nick Hilliard
Category: Vehicle Leasing And Rental Jobs

If you want to join a leading team, there’s no better place to start.

Go Places as an Assistant Manager with Avis Budget Group

Avis Budget Group is a leading provider of car hire solutions, operating some of the most recognised global brands through Avis and Budget, which have more than 10,000 rental locations in approximately 175 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than 775,000 members.

As an Assistant Manager you have will have the opportunity to manage and improve the operational and revenue performance of a team of Rental Sales Agents.  You’ll have strong team building skills and the ability to motivate continuously to increase your team’s ability to increase revenue and profitability in line with targets.

As an Assistant Manager you will be responsible for management of the operational business processes, standards and measures of your assigned store.  You will actively oversee all daily activities that contribute to creating a great result and a centre of Excellence

Additional responsibilities will include;

  • Supervising and motivating the store team to maximise service efficiency, reduce costs and create high customer excellence.
  • Providing training and support to the team to reduce overdue rentals and maximise utilisation.
  • Promoting appropriate additional products and services so as to maximise the overall rental revenues whilst delighting the customer with insightful offers that will enhance their journey
  • Collaborating with wider teams to manage fleet KPIs and achieve plan and meet & exceed customer expectations.
  • Leads by example and provides coaching and support to the Store team.
  • Resolves customer issues effectively to provide positive experiences.
  • Displays an excellent understanding of local competition/pricing and works with Store Manager and Local Market Manager to implement pricing to maximise fleet utilisation and rental revenue.
  • Actively supports lead generation and builds a strategy in conjunction with the Store Manager to search within the local marketplace to identify new business opportunities.

Interested?  You’ll need to be ambitious and driven; this is an ideal opportunity to develop your operational and people management career within Avis Budget Group. You’ll need to be motivated by targets and fit right into our fast-moving, collaborative environment. As a key member of the team you’ll make a real impact on the success of your store and that in turn will be reflected via rewards and development opportunities. 

If you want to go somewhere in your career, Avis Budget Group is the place to be.

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