Due to expansion, a new Aftersales Retention Executive position has arisen within Bowker Motor Group at the BMW & MINI Centre on Preston Docklands.

The objective of the position is to drive work into our Aftersales department to increase profitability, and the retention and loyalty of our existing customers.

The successful candidate will be an excellent communicator who is driven, has a passion for customer service, with an outstanding telephone manner and can demonstrate the following qualities and knowledge:

• Passion for customer service
• Ability to manage own workload
• Target driven
• Enthusiastic
• Ability to work under pressure

Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage.

Working days are Monday to Friday with Saturdays on a rota basis.

Benefits of working for this successful company include:

• 23 days holiday a year plus bank holidays, increasing to 25 days after 5 year's service
• You and your family will also be entitled to preferential rates on BMW and MINI through the Group staff car scheme
• Company pension scheme