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3 months ago
Martins Motor Group
Location: Berkshire, Hampshire, Basingstoke, Surrey
Job type: Permanent
Contact: Martin Prince
Category: Aftersales, Aftersales Manager
The Role

As a Reception Manager your role is to oversee the day to day running of the front of house, Managing a team of 5 service advisors, 2 drivers and 2 valeters.

You will be based in our busy Basingstoke dealership and so you must be a well presented, confident, motivated and a target driven person who is good at interacting with people and can represent the company in a professional way.

This role of Reception Manager involves:

Managing a team of 9 people

Drive customer satisfaction.

Customer/booking preparation.

Handling Customer complaints

Cash account management.

Work in Progress management.

Loan vehicle management.

The Person

In the role of Reception Manager you will:

* Have good people management skills

* Keep calm under pressure

* Have good interaction skills

* Have previous face to face direct sales experience, selling either a product or a service within a target driven environment.

* Previous motor trade experience is preferred but is not essential as full training will be given to the right Candidate.

Remuneration

In return for your hard work and dedication we can offer:

* Attractive salary with a bonus once targets are achieved

* Excellent career progression potential

If you are interested please contact

Martin Prince 


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