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about 1 month ago
HCP International
Salary: £30000 - £50000 per annum + £45 - £50K OTE Pus Car
Location: Kent
Job type: Permanent
Contact: Fifi Sclif
Category: Aftersales Manager, Head of Aftersales

A successful and well established family run company based in Kent representing a volume brand is looking for an experienced, self-assured and dynamic Aftersales Manager to join their team. The site will undergo a half a million-pound refurbishment which will also involve a small expansion. Due to the nature of the position you will need previous experience in a similar role. If you would like the opportunity to work for a truly fantastic bunch of people then please apply to find out more.

The Role

  • Develop a competent, committed and confident team that consistently meets or exceed performance expectations
  • Coordinate and direct all activities within the branch to meet or exceed service department targets
  • Manage and organise the service department in an effective manner ensuring high quality customer service
  • Internal reporting, including monthly service department reports, performance reports and customer satisfaction
  • Ensure all manufacturer regulatory requirements are met and inspections are passed annually
  • Effectively manage a cost saving approach
  • Provide product training and market knowledge
  • You will personally be committed to the highest levels of customer service and satisfaction and able to motivate staff to improve in this area

Who we're looking for

  • Ability to take ownership when faced with obstacles and problems
  • Someone who is fully committed to customer satisfaction and ensuring the correct procedures are carried out
  • The successful candidate must be able to demonstrate very high customer handling skills and offer suitable options to customers to surpass their needs


What's on offer?

£30,000 - £40,000 basic

£40,000 - £50,000 OTE

Company Car

Pension

Interested?

Apply with your up-to-date CV in Word format.

HCP International is a leading automotive recruitment consultancy, established for 20 years, approved by manufacturers and the UK's top 50 dealer groups. We work seamlessly alongside our Clients to recruit exceptional talent throughout the United Kingdom, Middle East and Asia.

Contact us if you are considering a career within the automotive industry, at manufacturer or dealer level. Alternatively, if you are thinking about a different role in the challenging but immensely rewarding automotive sector please give us a call.

HCP International is acting as an Employment Agency in relation to this vacancy.


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