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about 1 month ago
KPI People Ltd
Salary: £19000 - £25000 per annum
Location: Bedford
Job type: Permanent
Contact: Katie Watson
Category: Car Sales Jobs, Executive Jobs, Sales
Our prestigious Bedford based client is recruiting for an Aftersales Executive.

As an Aftersales Executive, you will be a primary point of contact for customers who require their vehicles servicing/maintaining.

Your key responsibilities will include: managing the flow of information between the Workshop Team, your colleagues within the wider Aftersales Team and the customer; accurately qualifying and documenting the customer’s needs and requirements; confirming information such as the customer’s contact details and payment method; calculating workshop capacity using a bespoke system; managing the allocation and administration of courtesy service vehicles; ensuring that customers fully understand the work that has been carried out; and proactively addressing any issues.

A full UK driving licence is required.

£19,000 + bonus


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