4 months ago
Our prestigious Northampton based client is recruiting for an Aftersales Executive.
As an Aftersales Executive, you will be a primary point of contact for customers who require their vehicles servicing/maintaining.
Your key responsibilities will include: managing the flow of information between the Workshop Team, your colleagues within the wider Aftersales Team and the customer; accurately qualifying and documenting the customer’s needs and requirements; confirming information such as the customer’s contact details and payment method; calculating workshop capacity using a bespoke system; managing the allocation and administration of courtesy service vehicles; ensuring that customers fully understand the work that has been carried out; and proactively addressing any issues.
A full UK driving licence and previous experience is required.
£21,000 + bonus
Key Skills: Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor Northampton, Wellingborough, Kettering, Milton Keynes, Northamptonshire
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