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11 months ago
Motorpoint PLC
Salary: £20,000 per annum
Location: County Durham, Durham, Chester-le-Street, Newcastle upon Tyne
Job type: Permanent
Contact: Lois Miller
Category: Dealership

Why Motorpoint is one of the Best Companies to work for…

We wouldn’t be the nation’s biggest car supermarket, and opening at least one new site every year, without every one of our fantastic team members.

It is our culture and our values that set us apart from our competition and these are represented in every interaction we have, and we know that it is our people that make our success possible.

As our way of saying thank you for all the hard work and dedication, we invest everything we can into our people to ensure every team member is proud and committed to being part of ‘Team Motorpoint’.

We prioritise developing our people, and are extremely passionate about supporting their personal and professional development. We want to give them every opportunity to be the best that they can be. As a result we always look to promote from within, and provide industry leading training for every team member, to empower them to reach their full potential, in an environment that is both supportive and challenging.

We are proud, determined and passionate about what we do, and as a result we are placed in The Sunday Times Top 100 Best Companies to work for.

Sounds too good to be true?! Why not visit one of our sites and speak to any of our team members, it is their views and suggestions that fuel and challenge us to be an employer of choice.

The Role

Based in Birtley

Motorpoint have a great opportunity for an Customer Service/Administration Manager to join the Auction4cars team in Birtley!

Working and leading the A4C Team, the Customer Service/Administration Manager will manage all A4C operations on site including workload, resource management, quality control and the management of all documentation relating to the listing and sale of the vehicles.

Working closely with your team, you will manage day to day paper work facilitating the collection of vehicles in a timely and efficient manner, ensuring a smooth and efficient collection process

If you love working in a small office based team, and want to be part of the A4C Team at our brand new site in Birtley, this could be the perfect role for you!

In return you can expect:

  • 28 days annual leave, which increases with length of service
  • Your birthday off
  • Salary sacrifice schemes for Childcare Vouchers and Cycle to Work
  • Quarterly nights out on us
  • Healthcare and Employee Assistance Programme
  • Long Service Award Vouchers
  • Employee car buying scheme
  • Bonus Scheme
  • Life Assurance
  • Share Save Scheme
  • Free tickets to Motorpoint Arena events
  • Comprehensive Learning and Development opportunities

This is a fantastic time to join our business; recently Motorpoint as we have recently placed in the Times Top 100 Best Companies, recognising medium sized companies.

The Role

  • Managing the a small team of Yard/Administration Assistants.
  • Over seeing all processes through from vehicle check in.
  • Dealing with customers over the telephone and in person
  • Delivering exceptional customer service to all Motorpoint customers
  • Supporting and managing the A4C Team with all documentation relating to the A4C process.
  • Completing inspection paperwork for vehicle loading
  • Maintaining vehicle admin systems
  • Any other duties required to assist the A4C General Manager when required

The Person

The Person

  • Experience in managing a small team of people.
  • Experience in working in a similar environment involving quality control, logistics and/or stock control.
  • Well organised, with a logical and thorough approach to workload
  • Excellent attention to detail and desire to achieve high quality results in a timely manner.
  • Good observation skills, with the ability to spot errors and items that do not meet quality standards.
  • Able to remain calm and clear thinking when under time and deadline pressures.
  • Friendly, approachable and enthusiastic personality.
  • A great team-player whose communication style encourages and motivates others
  • Full, clean driving license and able to drive/park

More Details

  • Type of vacancy: Permanent Full
  • Hours: 40 hours per week, Monday - Sunday
  • Department: Management
  • Closing Date: 19/06/2017

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