Searching for Customer Service jobs? Well let us guide you through some of the requirements for the role and what you can expect from a Customer Service position.
Almost every company now a days needs a Customer Service representative and this is why the customer service job is one of the fastest growing job roles to date and one of the most sought after. Below is a breakdown of what is needed and what you can expect from a customer service role.
A Customer Service job in the automotive industry will mainly consist of offering advice to customers on regular maintenance and trying to upsell certain products and services as well as dealing with customer enquiries, concerns and general office administration work. They are responsible for gathering data to pass onto service advisors or mechanics. They will do this via different methods of communication whether it is face to face, email or over the telephone. This role is quite similar to that of the Service Advisor role.
What is needed
To be a customer service representative the candidate must be able to communicate fluently in English, they must be able to analyse and solve problems, they must have exceptional people skills and be able to multitask and prioritise tasks. No specific experience is necessary however an interest in the automotive industry is desirable and will be taken on board when applying for customer service job roles, as well as a background in some sort of sales field.
Customer Service roles will often be in a well lit and clean office or front desk at a garage / dealership. Normal working hours will be Monday to Friday 8-5pm with some weekend work depending upon the type of business. Quite a lot of their time will be spent talking to people on the phone
The average customer service wage is normally between £12,000 & £25,000 depending on age and location of the company. This can significantly increase by meeting targets such as commission based bonuses.
If this sounds like the job for you then you are in good hands as we have plenty of Customer Service Jobs, browse below now. Whilst you’re here make sure you set up email alerts for this type of job.
If you can’t find what you’re looking for on our site, why don’t you head on over to our sister site Simply Sales Jobs for more Customer Service Jobs.
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Do you have a proven track record of CSI?
Are you extremely self-motivated?
Do you like to go above and beyond your expectations?
If the answer is 'yes' to these questions, APPLY NOW!
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About the Company
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About the Dealership:
The high-end brand dealership is located on a busy main road just outside Stratford-upon-Avon. They ar...
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Service Advisor - Porsche
The RoleAn opportunity has arisen for a Service Advisor to work on a permanent basis within our successful and prestigious Porsche dealership in East London.The successful candidate will be responsible for achieving the following:-
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Do you enjoy driving and want the opportunity to turn it into a career?
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With online shopping only getting bigger the ha...
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****SERVICE ADVISOR £25,000 OTE PER ANNUM****
As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.
Your duties will include:
dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service ...
Sales Executive Volume Brand £40,000 ote per annum + company car
An experienced New /Used Car Sales Consultant is required for our clients dealership.
Candidates must have motor trade experience in a similar role or have strong customer facing service skills from another industry.
A stable career history is desirable along with the ability to work to targets
Our client a well respected retailer is looking to recruit an experienced MASTER TECHNICIAN for its volume business in the OXFORD area.
£32,000+ OTE, HIGH BASIC plus benefits
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Our client is a leading national retailer who are looking to recruit a SALES EXECUTIVE for it's busy dealership in the OXFORD area.
You will be rewarded with a salary package that will involve OTE of £45,000 UNCAPPED
The ideal candidate must be able to demonstrate a proven sales background gained in either the automotive industry or a similar face to face selling envi...
Our client a leading motor group is looking to recruit an experienced SERVICE ADVISOR for its volume brand based in the OXFORD area.
Previous experience in this role is essential, you will possess good confident communication skills both face to face and on the telephone. Some technical knowledge is an advantage, but not essential. You will meet and greet service customers and identify their s...